All Gel Polish services are guaranteed for up to ONE WEEKS wear, if your Gel Polish breaks or chips within the first week of wear we will fix it for free, provided you have followed ALL aftercare instructions.*
If you do have any issues within the first week please DM on Instagram or email as soon as the issue arises as if you contact us outside of the first week it will automatically not fall under the guarantee.
Staining of product
Any breaks of the natural nail
Any issues that could have been avoided by following aftercare instructions
*All free fix ups are subject to availability and may not always be possible due to availability especially during busy periods (there will be no fix ups for the month of December at all). Free fix ups are at our discretion and we maintain the right to refuse any free fix ups.
If you do happen to break/chip a nail or have any issues outside of the first week guarantee please refer to ‘fix ups’ (under services) for pricing.
Rebelle Nails by Jess Clarke does not offer refunds.